Services
Our Services & Promises
Comprehensive Marketing & Advertising for Faster Leasing Results
At Onside Property Group, we recognise that effective marketing is one of the most important factors in securing the right tenant and reducing costly vacancy periods. As a dedicated boutique property management agency in Sydney, we take a strategic, detail-oriented approach to showcasing your investment so it stands out in a competitive rental market.
Every day your property remains vacant impacts your bottom line. That’s why our team focuses on high-quality presentation, targeted advertising, and fast enquiry response times. With professional copywriting, premium photography, and optimised listings on major rental portals, we ensure your home gains maximum visibility and appeals to serious applicants. Our personalised, proactive management style helps us fill vacancies faster and secure long-term tenants, allowing you to enjoy more consistent rental income.
Before launching any campaign, we provide expert guidance to ensure your property is positioned competitively. This includes:
Setting the Right Rental Price
We analyse current market conditions, property features, upgrades, location advantages, and local rental comparisons. This comprehensive assessment ensures your rental is priced attractively, without undervaluing your investment.
Preparing Your Property for the Market
Our team offers detailed recommendations on how to elevate your property’s presentation. From minor repairs and styling suggestions to essential improvements, we help you get your home rent-ready quickly so it appeals to high-quality tenants.
Once on the market, your property is promoted across premier real estate platforms to ensure maximum reach. We promptly respond to all enquiries, provide detailed property information to potential tenants, and present your home in the best possible light, making sure prospective renters feel confident and informed.
This strong marketing foundation not only generates more interest but also drives more qualified applicants to your open homes, helping you secure the right tenant faster and with greater confidence.
Conducting Open Homes
By making the open home a smooth, informative, and engaging experience, you’ll not only attract more serious applicants but also build a better relationship with your potential tenants.
After the inspection, we ask attendees for feedback on the property and the viewing experience. This helps provide you with informative feedback and specifics regarding the level of interest.
Processing Applications
Processing rental applications efficiently and professionally is crucial in securing the right tenants and safeguarding a solid tenancy.
When processing applications we take care to ensure supporting documentation has been supplied, all references are checked, all references are positive, and tenants meet income vs rent ratio.
Managing & Executing Lease
Onside Property Group manages the lease signing with the approved tenant, using a Real Estate of NSW prepared lease, and ensures that all documents are executed correctly. A residential lease in New South Wales (NSW), Australia, is a legally binding agreement between a landlord (lessor) and a tenant (lessee) for the rental of a residential property.
The lease outlines the terms and conditions under which the tenant is allowed to live in the property and the responsibilities of both the landlord and tenant.
Conducting Condition/Ingoing Inspection Reports
Condition/ingoing inspection reports are an important document that forms part of the lease. It records the condition of the property prior to a tenant moving in and is then used when a tenant vacates as a reference point to see if there are any damages to the property.
At Onside Property Group we conduct thorough reports with detailed commentary and extensive photos to ensure the condition of the property is well documented at the start of every tenancy. A tenant is required to return their portion of the condition report within 7 days of their tenancy commencement.
Vacate/Outgoing Inspection and Bond Claims
Vacate/outgoing Inspections are conducted when a tenant vacates the property once keys are returned by the tenant and vacant possession is provided. We reference the condition report during this inspection and note down any damages or maintenance concerns.
If any damages are noted that were not existing prior to the tenant moving in, we then liaise with the vacating tenants and negotiate the rectification of the damages. We arrange quotes for the required work, and all arrange for the work to be completed by a qualified trade. Costs for any damages are then deducted from the bond to cover the damages.
Routine Inspection
Routine inspections are important in documenting the condition of a property, ensuring it complies with local safety regulations, ensures all is safe and well maintained and ensures there are no present issues that could cause an accident or are a potential or current health hazard. Documentation and photographs from these inspections help determine any maintenance and repairs needed to maintain your home’s value and avoid potentially more costly repairs if left unattended. Routine’s also help resolve tenant issues that may potentially arise.
Managing Payment of Outgoings
To assist in streamlining and removing the stress of remembering to pay outgoings for your property we are happy to manage and pay bills on your behalf. Regular outgoings include strata levies, council rates, water rates and insurances.
At the end of each month any payments made will be noted on your statement for good record keeping.
Organising Repairs and Maintenance
Maintenance is a necessary expense in property management, and the return on your investment can be significantly impacted without timely, cost-effective repairs and upkeep. In the long run, you’ll save time and money by ensuring repairs are handled skilfully by trustworthy maintenance professionals. Managing and organising repairs are a critical part of maintaining and enhancing property value, ensuring tenant satisfaction, and making sure that properties comply with local safety regulations.
This ensures all is safe and well maintained and ensures there are no present issues that could cause an accident or are a potential or current health hazard. Onside Property Group has an extensive network of contractors who are well priced, and qualified to support us in ensuring your investment property is well taken care of.
Rent Reviews
Reviewing rent for rental properties is an essential practice several reasons. It helps ensure that rental prices are fair, competitive, and in line with market conditions while adhering to legal requirements.
In NSW legally you can only increase the rent once within a 12-month period. At Onside Property Group when your investment is due for a rental review, we will provide a comprehensive report with comparable properties to ensure the potential rent increase complies with NSW legislation.
Handling Emergencies and Evictions
At Onside Property Group keeping a tenancy as stress free and as smooth as possible for both the tenant and landlord is our top priority. When emergency situations arise, we are prompt to act and take as much pressure as possible away from the owner and tenant. We assist with arranging emergency trades and mitigating loss for all involved. Unfortunately, sometimes situations arise where evictions are required. We handle the entire process for the landlord until vacant possession is provided.
Handling your Record-Keeping
We ensure the best reporting software is used at Onside Property Group for comprehensive record keeping of your tenancy. We provide monthly statements with copies of any invoices that are paid and EOFY reports to assist your accountant at Tax time.
Insurance Claims
Should situations arise where an insurance claim is required, we are happy to assist with this process. At Onside Property Group we are happy to compile and provide you or your insurance provider with all relevant documentation that is required to process the claim.
Keeping Up to Date with Legislation
At Onside Property Group we ensure that we are well versed on current and upcoming legislation and possible legislation changes. We attend regular training sessions and spend our free time looking into any changes or possible changes in tenancy laws.
Ongoing Communication
A secure online owner portal is provided to you by Onside Property Group which keeps you updated on property activity, including vacancies, leasing, maintenance, inspections, and financial reports. Whether you live close by or overseas, you can monitor the activity of your property from the convenience of your computer, 24 hours a day, from anywhere in the world. In addition to your account, Onside Property Group is ready to work with you to help you get the best return on your investment.